Rental terms

Please read these terms before booking.

1) Security deposit

1.1. Due. A $750 security deposit is required and must be paid before departure.

1.2. Refund. The security deposit will be refunded after the return inspection, subject to allowed deductions, provided the following conditions are met:

  • Inventory. All supplied items and accessories must be returned complete and in good condition. The value of any missing, damaged or broken item may be deducted from the deposit.
  • Tanks dump. The trailer must be dumped/emptied before return. If not, a $50 fee will be deducted.

2) Pick‑up and return times

2.1. Pick‑up/departure. Pick‑up and departure are scheduled for 3:00 PM. Earlier departure may be allowed depending on availability, at the lessor’s discretion.

2.2. Return. Return time is 12:00 PM (noon), unless otherwise agreed in writing.

2.3. Late return. Any return after 12:00 PM without prior agreement will result in a late fee of $50 per hour (each started hour).

3) Use of the trailer

3.1. Allowed use. The trailer must not be used off‑road and cannot be occupied while moving.

3.2. Towing. The renter agrees to tow safely and not under the influence of alcohol, drugs, or any substance that may impair abilities.

3.3. Authorized drivers. Towing may only be performed by drivers authorized by the lessor. The renter remains responsible for their actions/omissions.

3.4. Legal compliance – brakes. The renter must comply with section 244 of Québec’s Highway Safety Code, including the requirement for independent brakes on trailers 1,300 kg and over. The tow vehicle must be properly equipped.

3.5. Maneuvers. An observer must be used during reversing maneuvers.

3.6. Capacity. The maximum occupancy indicated on the unit’s description must be respected. The renter is fully responsible for occupants’ behavior.

4) Prohibitions and rules

4.1. Sub‑rental/transfer. Sub‑renting, lending, transferring or assigning the trailer (in whole or in part) is prohibited without written authorization.

4.2. Modifications. No modification, installation or repair (drilling, gluing, fastening, etc.) may be made without written authorization.

4.3. Fires & safety. The renter must follow campground rules and safety guidelines (fires, propane, traffic, noise, etc.).

5) Awning

5.1. Careful use. The awning must be used carefully and under supervision. Awning damage can lead to significant repair costs (up to $2,000+).

5.2. Must be closed. The awning must be closed at all times when: (a) the renter is away; (b) during the night.

5.3. Weather. Close immediately in wind, heavy rain, or any condition that could damage it.

5.4. Responsibility. Any awning damage resulting from misuse, negligence, failure to follow these obligations or lack of supervision is the renter’s responsibility.

6) Violations and liability

6.1. Violations. The renter is solely responsible for any traffic violations, tolls, fines and penalties.

6.2. Damage/loss. The renter is responsible for any damage, breakage or loss during the rental period, excluding normal wear and tear.

6.3. Notice. Any breakage, damage or anomaly must be reported to the lessor as soon as noticed.

7) Operation and inspection

7.1. Instructions. The lessor (or staff) will explain basic operation. The renter remains responsible for misuse.

7.2. Inspection. A full inspection (including photos) will be carried out before departure and upon return.

7.3. Personal belongings. The lessor is not responsible for personal items forgotten, lost, stolen or damaged.

7.4. Accident/theft/vandalism. In case of accident, theft or vandalism, the renter must contact police immediately and provide an official report and visual evidence within 24 hours.

8) Insurance

8.1. Proof of insurance. Before departure, the renter must provide proof showing that endorsement FAQ 27 is in effect and adequately covers damages in case of accident, per the insurer’s terms.

9) Rules of use

9.1. No smoking. Smoking is strictly prohibited inside the trailer.

9.2. Pets. Pets are prohibited at all times.

10) Cancellation policy

  • 10.1. More than 30 days before departure: full deposit refund.
  • 10.2. Between 30 and 8 days before departure: 50% deposit refund.
  • 10.3. 7 days or less before departure: no refund.
By booking and/or making a payment, you acknowledge that you have read and accepted these terms.